PDO
9-10-05, 5:22 PM
<rant>
Alrighty, so a long time ago, in a summer far far away, I decided it'd be a good idea to buy a deck for my car. I like music, and the idea of being able to randomly play 700 megs worth of music at any time sounded like a great one! I had some gift certificates to Best Buy left over from Christmas (What would I buy from Best Buy anyway, eh Matey? ;) ) so I took off to Best Buy.
As I arrived, I find Billy*. I ask Billy for a deck that'll play MP3's, isn't loaded with useless features, and will have good sound quality. Billy shows me a deck that's 30% off and sitting at $100. Billy tells me it'll do everything I want it to, and that I should spend the extra $50 on the 4 year warranty, so I do. All is happy. In one week, I have said deck installed.
I take a CD, slip it into the deck. Sounds sexy. Then, it skips. As I'm still in park, I find this pretty odd. I continue to drive; and the skipping continues. ****. I decide that maybe it was just the CD, and I'll grab a different one the next day. No dice. Same **** different pile the next day. So, I find some time, drive off to Best Buy. They'll need a week before they can fit me into an appointment.
That leads us to today! What a wonderful day it was. It was about 10 degrees, the rain was pouring, and I was burnt out from a crappy week. I arrive at Best Buy, surely this will improve my mood, seeing my deck fixed and being able to listen to some music without constant skipping! Atleast, you'd think it would, wouldn't it?
I arrive at Best Buy at 12:50. My appointment was for 1:00, but I soon find out that they double booked the time! So, now I'm talking Rajajahajeeb*, or something like that. I couldn't pronounce whatever the hell his name was, but he didn't have a thick accent, so it was okay. So, now some guy named Tom* decides that he'll quickly take my deck out and take a look at it before he installs the alarm system, as it should only take a couple minutes. Boom he takes the deck out, but now tells me he won't have time to install my old one (so now I have no deck at all in my car), and that I'll have to take the deck to customer service.
So now I'm at customer service, and Bettsy*, who had about a pound of makeup on her face tells me that I'll have to go talk to Steve*, because she doesn't know anything about decks. Okay. So now I wait for Steve. Around this time I notice that the lineup behind me is getting extremely long. Steve comes along, and tells me that I can exchange the deck straight up for another one because it's within 30 days. Awesome. So I go to grab another deck. So I go back to car audio and talk to Dwayne*, and Dwayne tells me that I'll have to wait a second.. they don't carry this brand any more! So I have to upgrade to another deck for another $70 to get the same features. Well, isn't that just awesome?
Dwayne takes me back to Bettsy, but now we have to wait in this long line. During the wait in the line, I think I saw the fall of North Korea, another NHL lockout begin and end, and some soil erosion, but I could be wrong. Anyway, after an eternity we start talking to Bettsy! Dwayne tells Bettsy that I'll get a free deck install because they won't be able to install it before 4:00 PM today. Wait. What? You were going to charge me for the deck install that I already paid for on the other peice of **** I bought from you guys 3 weeks ago, but you won't because you can't do it today? Good thing you weren't able to do it before 4:00PM today, or I would've grabbed your testicles, ripped them off and shoved them right down your throat, Dwayne.
So now Dwayne tells me that I'm going to have to go set up another time to install the deck. So he takes me back to Car Audio. I'm sitting there, waiting for the sun to come up again, and he finally finds a time! 12:00 on Wednesday, whoo, I get to miss my lunch. Whatever. He says it'll be a free install, and makes it sound like some great deal.
The morale of this story? **** Best Buy. I just wasted $70, a lunch break, god knows how much gas in the four times I had to drive to and back from the place (1st to buy it, 2nd to install it, third to schedule an appointment to fix it, and of course today.. plus the fifth time on Wednesday!), and another 2 hours today. If I have any sort of problem with that deck, some heads are going to ****ing roll, and I'm not leaving until I get some *** **** compensation. Oh yeah, and I have no deck until Wednesday at noon.
*Names may have been slightly changed so that if I read this again I won't remember the names and ahve the urge to go on a killing spree at Best Buy.
Alrighty, so a long time ago, in a summer far far away, I decided it'd be a good idea to buy a deck for my car. I like music, and the idea of being able to randomly play 700 megs worth of music at any time sounded like a great one! I had some gift certificates to Best Buy left over from Christmas (What would I buy from Best Buy anyway, eh Matey? ;) ) so I took off to Best Buy.
As I arrived, I find Billy*. I ask Billy for a deck that'll play MP3's, isn't loaded with useless features, and will have good sound quality. Billy shows me a deck that's 30% off and sitting at $100. Billy tells me it'll do everything I want it to, and that I should spend the extra $50 on the 4 year warranty, so I do. All is happy. In one week, I have said deck installed.
I take a CD, slip it into the deck. Sounds sexy. Then, it skips. As I'm still in park, I find this pretty odd. I continue to drive; and the skipping continues. ****. I decide that maybe it was just the CD, and I'll grab a different one the next day. No dice. Same **** different pile the next day. So, I find some time, drive off to Best Buy. They'll need a week before they can fit me into an appointment.
That leads us to today! What a wonderful day it was. It was about 10 degrees, the rain was pouring, and I was burnt out from a crappy week. I arrive at Best Buy, surely this will improve my mood, seeing my deck fixed and being able to listen to some music without constant skipping! Atleast, you'd think it would, wouldn't it?
I arrive at Best Buy at 12:50. My appointment was for 1:00, but I soon find out that they double booked the time! So, now I'm talking Rajajahajeeb*, or something like that. I couldn't pronounce whatever the hell his name was, but he didn't have a thick accent, so it was okay. So, now some guy named Tom* decides that he'll quickly take my deck out and take a look at it before he installs the alarm system, as it should only take a couple minutes. Boom he takes the deck out, but now tells me he won't have time to install my old one (so now I have no deck at all in my car), and that I'll have to take the deck to customer service.
So now I'm at customer service, and Bettsy*, who had about a pound of makeup on her face tells me that I'll have to go talk to Steve*, because she doesn't know anything about decks. Okay. So now I wait for Steve. Around this time I notice that the lineup behind me is getting extremely long. Steve comes along, and tells me that I can exchange the deck straight up for another one because it's within 30 days. Awesome. So I go to grab another deck. So I go back to car audio and talk to Dwayne*, and Dwayne tells me that I'll have to wait a second.. they don't carry this brand any more! So I have to upgrade to another deck for another $70 to get the same features. Well, isn't that just awesome?
Dwayne takes me back to Bettsy, but now we have to wait in this long line. During the wait in the line, I think I saw the fall of North Korea, another NHL lockout begin and end, and some soil erosion, but I could be wrong. Anyway, after an eternity we start talking to Bettsy! Dwayne tells Bettsy that I'll get a free deck install because they won't be able to install it before 4:00 PM today. Wait. What? You were going to charge me for the deck install that I already paid for on the other peice of **** I bought from you guys 3 weeks ago, but you won't because you can't do it today? Good thing you weren't able to do it before 4:00PM today, or I would've grabbed your testicles, ripped them off and shoved them right down your throat, Dwayne.
So now Dwayne tells me that I'm going to have to go set up another time to install the deck. So he takes me back to Car Audio. I'm sitting there, waiting for the sun to come up again, and he finally finds a time! 12:00 on Wednesday, whoo, I get to miss my lunch. Whatever. He says it'll be a free install, and makes it sound like some great deal.
The morale of this story? **** Best Buy. I just wasted $70, a lunch break, god knows how much gas in the four times I had to drive to and back from the place (1st to buy it, 2nd to install it, third to schedule an appointment to fix it, and of course today.. plus the fifth time on Wednesday!), and another 2 hours today. If I have any sort of problem with that deck, some heads are going to ****ing roll, and I'm not leaving until I get some *** **** compensation. Oh yeah, and I have no deck until Wednesday at noon.
*Names may have been slightly changed so that if I read this again I won't remember the names and ahve the urge to go on a killing spree at Best Buy.